A Growing Business

festival inn and arden parkThe hospitality industry, specifically the hotel industry; is a face-paced, high-energy business with very quick turnaround rates. And in quiet Stratford, Ontario it seems to be no different for The Festival Inn and Arden Park hotels. A growing business that strives to maintain top quality customer service and an excellent customer experience requires a reliable payment processor.

Take a look at what boutique hotels have to say about BNA Smart Payments.

The Problem:

  • Lack of open communication with their previous provider created disconnects in terminal service
  • Not having a Gift and Loyalty program for their customers, meant dealing with gift certificates, which created a difficult reporting process
  • Inability to understand their monthly statements meant being unable to manage their costs efficiently


Fill out the form on the right to download your copy of the case study “The Festival Inn and Arden Park in Ontario: A Growing Business”