MERCHANT
& TECHNICAL SUPPORT
Ongoing Merchant
Support assists you with on-going consultation to meet the
specific needs of your business and help you make the transition
to Chip & PIN
standards.
Technical Support services encompass application
staging, deployment and support.
• Application Downloading.
• Registration and Personalization.
• Testing and Deployment.
• Teletraining and test transactions prior to going live.
• Troubleshooting.
• Replacement and Repair.
BNA, and its ASP partner, KESM, has certified payment applications for all the
major transaction processors and is always adding to the list. For a current
list of certifications, please contact BNA directly.
