Merchant services

Merchant Services - Providing Payment Options Will Drive Revenue

merchant servicesMerchant services is not only about being able accept credit cards through your online store, or at your place of business, it is about providing payment options for your customers. In today's market, consumers want to be able to purchase goods and services in an efficient, simply way, while maintaining security and protecting themselves against credit card fraud. By providing simply payment options for your customers, you can drive revenue for your business in a cost effective way.

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There are many different payment options available through many merchant services providers, but it is important that you do not simply contract with any merchant services provider. Not all providers are the same, and when it comes to offering multiple payment options to your customers, you need to be able to rely on great customer support and service to answer any questions, or deal with any problems that may arise throughout your contract.

One of the biggest assets to a great merchant services provider is the information that they can provide to you regarding your business needs and the industry that you are in. Providing this vital information will be able to assist you in choosing the right payment solutions that will not only cater to your customers needs, but also increase the likelihood of those customers purchasing a good or service from you, and also returning to make another purchase in the future.

 

Online solution


Whether you own a retail store, a specialized service business or anything in between, an eCommerce solution for your website is one of the best ways to drive revenue for your business. The uses of tablets, smartphones and laptops have changed the way the average consumers makes purchases. Not only are more purchases being made online today than ever before, the use of social media has been a gateway into what your customers needs are. It is not only about providing an eCommerce solution so that your customers can make purchases online, it is about getting to know your customer base, creating marketing material that speaks to them, and getting your name out there in order to drive traffic to your website.  

Also, getting an online solution is not difficult. Many merchant services providers have integrated solutions to dozens of shopping carts that are ideal for your website regardless of where it is hosted, or how it is built. Take advantage of the many solutions provided to you, but ensure that you are working with a respected, reputable merchant services provider.

 

Virtual Terminal


A virtual terminal is a fantastic solution that can free up valuable bookkeeping time. Not only are multiple users able to use the virtual terminal at the same time, but you are able to keep track of daily transactions through online reporting, and are also able to export that data into any accounting software.

The virtual terminal is a secure URL that is provided to you with a login and password, and can be used on any tablet, smartphone or computer. It can also be equipped with a card swipe for convenience for both you and the customer. It is a great solution for in-field reps, contract work, any home visits, or on the road businesses.

 

Wireless Solution


One of the standard solutions for merchant services is a wireless or desktop terminal. With any retail store, restaurant, or brick and mortar business, having a wireless terminal is still a very functional solution for everyday credit card purchases. EMV certified, PCI compliant pin and chip terminal gives you the ability to move around your store, or office yet still giving your customers the security with pin and chip, as well as reducing any annual chargebacks that can be devastating to your bottom line.

Providing payment options for your business will not only satisfied your customer’s needs, but it will also drive revenue. Customers want to pay through a simple process that allows them to receive the goods or services they require, and move on. With cost effective, simple and efficient payment solutions, your merchant services provider can put a program together than is not only a benefit to your business, but to your customers as well.

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Emily Moore

With seven years of experience in the industry, Emily is the Merchant Boarding and Underwriting Specialist for BNA Smart Payment Systems. She also has experience in credit risk management, fraud and chargeback analysis, and in-depth knowledge of chargeback mitigation. At BNA, she is responsible for reviewing, investigating, and resolving irregular transactions; identifying and analyzing trends; exchanging knowledge of trends with peers and supervisors; and keeping records of past fraudulent activities. With a solid understanding of current fraud trends and software applications, Emily has a methodical approach to problem solving, great attention to detail, and the ability to recognize patterns. As a fitness enthusiast, Emily enjoys CrossFit and playing sports to keep active. She also loves the outdoors and spending time up north.

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